Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.

Order Processing

All orders are processed within 3–5 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays. During sales, promotions, or holiday periods, processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, when available.

Shipping Time

Our estimated delivery time is:

Domestic orders: 3–7 business days after dispatch
International orders: 7–15 business days after dispatch

Please note that delivery times are estimates and may vary depending on your location, courier delays, weather, holidays, or other circumstances outside our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order.

From time to time, we may offer free shipping promotions or special shipping rates. Any applicable offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, we will provide tracking information when it is available.

Please allow up to 48 hours for tracking information to become active after your order has been dispatched.

Incorrect Address

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.

If you need to change your shipping address, contact us as soon as possible after placing your order. We cannot guarantee that address changes can be made once an order has been processed or shipped.

Delayed or Lost Orders

While we do our best to ensure timely delivery, shipping delays can occasionally occur due to circumstances beyond our control.

If your tracking information has not updated for an extended period or your order appears to be lost, please contact us at [your email address] and we will assist you in contacting the shipping carrier.